By RICARDO ALONSO-ZALDIVAR and JENNIFER AGIESTA, Associated Press

 WASHINGTON (AP) — Memo to the White House: The website may be fixed, but President Barack Obama’s new health insurance markets have yet to win over most consumers.

Negative perceptions of the health care rollout have eased, a new Associated Press-GfK poll finds. But overall, two-thirds of Americans say things still aren’t going well.

Of those who’ve tried to sign up, or who live with someone who has, 71 percent have encountered problems. But the share reporting success jumped to 40 percent from a meager 24 percent in December.

“Everything is not perfect; it takes time to work out the glitches,” said Carol Lyles, a homecare provider from Los Angeles who was able to get coverage as a result of the law. “If done right, I believe it will provide the services that are needed.

“The poll comes with about 60 days left in open enrollment season. The administration is playing catch-up to meet its goal of signing up 7 million people in new insurance exchanges that offer subsidized private coverage to middle-class households. So far, the markets have attracted an older crowd that tends to be more costly to cover. Younger people in the coveted 18-34 age group are still mainly on the sidelines.

While the poll did not find a turnaround for “Obamacare,” the trend offers some comfort for supporters of the health care law.

In December, 76 percent of adults had said the opening of the new markets was not going well. Such negative perceptions have now fallen 10 points to 66 percent.

Still, rave reviews remain rare.

Only 4 percent said things were going extremely or very well, while another 17 percent said things were going somewhat well.

Compare that to 38 percent who said the rollout had gone not at all well. Another 28 percent said things were not going too well. Add those together and it makes up two-thirds of the public.

“People were locked out of the system,” said Karyle Knowles, a restaurant server from San Antonio. “They weren’t able to access what they should have, which only added to the mayhem.

“The White House had hoped to bring the ease of online shopping to the daunting process of buying health insurance. Instead, the federal website serving 26 states froze up when it was launched Oct. 1. Some of the 14 states running their own sites also encountered problems. It took the better part of two months to straighten out the issues with the federal exchange.

The administration reported Friday that 3 million people have now signed up for private coverage through federal and state markets, and another 6.3 million have been deemed eligible for Medicaid coverage. It’s not clear how many of those were previously uninsured.

According to the poll, many website users have had a frustrating experience. Among those who’ve tried to sign up, just 8 percent say it worked well, 29 percent somewhat well, 53 percent not well.

The public’s take on the law itself is stable, with 27 percent saying they back it, 42 percent opposed and 30 percent neutral. Those figures are unchanged since December.

People who have tried to sign up are more positive than the overall public — 46 percent say they back the law, 31 percent oppose it.But among the uninsured generally, there’s a more even divide, with 30 percent saying they support the law while 33 percent oppose it.

The major elements of the health care law took effect with the new year. Virtually all Americans are now required to get covered or risk fines. Insurers can no longer turn away people with health problems. And the exchanges are open for business.

Enrollment in the Medicaid safety-net program is also rising. That’s partly because of a program expansion accepted by about half the states and partly as a consequence of previously eligible but unenrolled people now forced to comply with the law’s individual coverage mandate. Last week, Utah’s Republican Gov. Gary Herbert said his state plans to become the 26th to accept the expansion.

The AP-GfK Poll was conducted Jan. 17-21 using KnowledgePanel, GfK’s probability-based online panel designed to be representative of the U.S. population. It involved online interviews with 1,060 adults, and has a margin of sampling error of plus or minus 3.9 percentage points for the full sample.

Respondents were first selected randomly using phone or mail survey methods, and were later interviewed online. People selected for KnowledgePanel who didn’t otherwise have access to the Internet were provided with the ability to access the Internet at no cost.

AP News Survey Specialist Dennis Junius contributed to this report.

AP-GfK Poll: Can Supreme Court be fair in health law case?

WASHINGTON (AP) — Many people in the United States doubt that the Supreme Court can rule fairly in the latest litigation jeopardizing President Barack Obama’s health care law.

The Associated Press-GfK poll finds only 1 person in 10 is highly confident that the justices will rely on objective interpretations of the law rather than their personal opinions. Nearly half, 48 percent, are not confident of the court’s impartiality.

“That lawsuit should have never made it this far,” said Hal Lewis, a retiree from Scranton, Pennsylvania.

“If they rule for the people who are bringing the suit, it could be close to the destruction of Obamacare in this country,” added Lewis, who once edited a local newspaper in his city.

Lewis is one of the relatively few people — 13 percent — who say they are closely following the case, called King v. Burwell.

Opponents of the law argue that as literally written, the law only allows the federal government to subsidize premiums in states that have set up their own insurance markets, also known as exchanges. Most states have not done so, relying instead on the federal HealthCare.gov website.

The Obama administration says opponents are misreading the Affordable Care Act by focusing on just a few words. When the legislation is read in context, it’s clear that lawmakers wanted to help uninsured people in every state, the administration maintains.

If the court sides with the plaintiffs, it’s estimated that 8 million to 9 million people across more than 30 states could lose coverage. They would be unable to afford their premiums without the subsidies, which are keyed to household income. A decision is expected late in June.

In a twist, the poll found that opponents of the law, who tend to be politically conservative, have less confidence in the objectivity of a court with a conservative majority. Among foes, 60 percent are not confident, compared with 44 percent of the law’s supporters.

“That is incredibly powerful that a court associated with conservative views is not well trusted by Republicans,” said Robert Blendon, who tracks public opinion on health care at the Harvard T.H. Chan School of Public Health. Blendon said the law’s opponents may be remembering the court’s 2012 ruling in which Chief Justice John Roberts cast the key vote to uphold the law.

Regardless of how the public feels about the court’s internal deliberations, a majority wants the justices to allow subsidies to continue flowing in all 50 states, an opinion in line with the administration’s position.

Fifty-six percent said the court should keep the subsidies without restriction, while 39 percent said the financial aid should be limited to residents of states that set up their own health insurance markets.

It’s less clear what people would want Congress to do if the court were to side with the law’s opponents. A ruling for the plaintiffs would invalidate health insurance subsidies in states without their own exchanges. Many of those states have Republican governors and legislatures that have resisted the health care law.

The poll found that a bare majority, 51 percent, wants Congress to amend the law to make it clear that people are entitled to help regardless of what their state leaders do.

But 44 percent prefer that Congress leave the law as is and let states decide whether they want to create insurance exchanges that would allow their residents to receive subsidies.

“It suggests there’s a political opening for Republicans to offer a way for people to continue receiving subsidies through some sort of state arrangement,” Blendon said.

State leaders would have to move fast. Some legal experts say it would be only weeks before the subsidies dry up; others say it’s possible the administration could continue payments through the end of this year.

Ethan Levesque of Augusta, Maine, said he is troubled by the federal law’s requirement that virtually all U.S. residents get health insurance or risk fines from the IRS.

“I feel like it should actually be the determination of the states to decide health coverage,” said Levesque, a customer service representative for a telecommunications company.

“There is definitely nothing wrong with health care whatsoever, but it’s the way that this has been presented to people that I have problems with,” he said.

The poll found sharp splits on whether Congress should intervene.

Two-thirds of Democrats think Congress should amend the law to save the subsidies, but only 31 percent of Republicans shared that view. Half of independents want Congress to update the law if necessary, while 41 percent think it should be kept as is.

Leading congressional Republicans have said they would step in to prevent health insurance markets from unraveling, but they have not spelled out details.

It’s estimated that 15 million to 17 million adults have gained coverage since the fall of 2013, when the law’s big insurance expansion began. But the nation is divided over Obama’s major domestic policy achievement.

The poll found 27 percent of Americans support the law, while 38 percent oppose it and 34 percent say they neither support nor oppose it.

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The AP-GfK Poll of 1,077 adults was conducted online April 23-27, using a sample drawn from GfK’s probability-based KnowledgePanel, which is designed to be representative of the U.S. population. The margin of sampling error for all respondents is plus or minus 3.4 percentage points.

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Online:

AP-GfK Poll: http://www.ap-gfkpoll.com


AP-GfK Poll: Immigration not a deal breaker for Republicans

By EMILY SWANSON  Associated Press

WASHINGTON (AP) — Americans are split down the middle on whether they would prefer to vote for a candidate who wants to keep or undo President Barack Obama’s executive action to let some immigrants living in the U.S. illegally stay in the country, according to a new Associated Press-GfK poll.

But even Republicans don’t necessarily see a candidate’s support for that action as a deal breaker for their votes.

The poll was conducted before former Secretary of State Hillary Rodham Clinton said Tuesday that she supports a path to citizenship and that, if elected president, she would expand the protections for immigrants laid out in Obama’s executive action.

Five things to know about public opinion on immigration:

HALF SUPPORT PATH TO CITIZENSHIP, LEGAL STATUS

Most Americans – 53 percent – say they favor providing a way for immigrants who are already in the United States illegally to become U.S. citizens, while 44 percent are opposed.

And although Clinton drew a stark line Tuesday between support for citizenship and support for legal status to stay, the poll shows that distinction makes little difference in people’s support for a change in immigration policy.

Among Americans asked if they favor a way for those already in the United States to stay legally, 50 percent were in favor and 48 percent opposed – not a significant difference from support for a path to citizenship.

DIVISION OVER OBAMA EXECUTIVE ACTION

Forty-nine percent say they’re more likely to support someone who wants to keep Obama’s immigration action in place, while 47 percent would rather vote for someone who wants to undo it, the AP-GfK poll shows.

That’s true even though most Americans support the policies that make up the executive action. Fifty-nine percent favor providing a way for immigrants brought to the United States illegally as children to stay legally, and 57 percent support allowing those who are in the country but whose children are U.S. citizens or permanent residents to stay.

Americans on both sides of the executive action issue are just as likely to say that they could imagine voting for a candidate who disagrees with them as say they could not.

NOT A DEAL BREAKER FOR REPUBLICANS

Even among Republicans, many say they could see themselves voting for a candidate who wants to keep Obama’s action in place.

Three-quarters of Republicans say they would prefer to vote for a candidate who would undo it, but a combined 55 percent would either prefer to support a candidate who would keep it in place or could imagine themselves voting for such a candidate.

Even among conservative Republicans, nearly half – 47 percent – could at least imagine voting for a candidate who would keep the action in place.

Significant minorities of Republicans – about 4 in 10 – support allowing immigrants brought to the United States as children, along with parents of citizens or permanent residents, to stay legally.

LINE IN THE SAND FOR HISPANICS

Three-quarters of Hispanics in the poll say that they would prefer to support a candidate who would keep Obama’s executive action in place, and a majority – 53 percent of Hispanics overall – say they definitely could not support a candidate who wants to undo it.

Eight in 10 Hispanics in the poll favor allowing those brought to the country as children, and those who are parents of citizens or permanent residents, to stay legally.

Hispanics are more likely to trust Democrats than Republicans on handling immigration, 36 percent to 21 percent. But nearly a third don’t trust either party on the issue.

Among all Americans, 30 percent trust Democrats more and 26 percent trust Republicans more, while29 percent trust neither party and 15 percent trust both equally.

MOST DISAPPROVE OF OBAMA’S HANDLING OF IMMIGRATION

Americans are more likely to disapprove than approve of how the president is handling immigration, 57 percent to 42 percent. That’s unchanged since the last AP-GfK poll early in February.

Fifty-seven percent of Americans call immigration a very or extremely important issue to them personally, up slightly since 52 percent in February.

Among Hispanics, 6 in 10 approve of how Obama is handling immigration. In October, before he announced the immigration action, only 3 in 10 did.

The AP-GfK Poll of 1,077 adults was conducted online April 23-27, using a sample drawn from GfK’s probability-based KnowledgePanel, which is designed to be representative of the U.S. population. The margin of sampling error for all respondents is plus or minus 3.4 percentage points. Some questions were asked of a half sample and have a higher margin of error.

Respondents were first selected randomly using phone or mail survey methods, and later interviewed online. People selected for KnowledgePanel who didn’t otherwise have access to the Internet were provided access at no cost to them.

Online:

AP-GfK Poll: http://www.ap-gfkpoll.com

Follow Emily Swanson on Twitter at: http://twitter.com/EL-Swan